FAQ & Site Info

We will arrange the shipment in 1 business day after the payment is cleared. The tracking number will be updated on eCRATER in 24 hours after the shipment. Please notice that there is no shipment during weekend and holidays.

You can check the delivery cost in the listing “Shipping and payments” section by selecting your country and entering your zip code. If it is not specified, please provide us your shipping address and zip code via message. The international shipment delivery time is around 4-7 business days.

Please simply contact us via messages, and then, we will get back to you as soon as possible with the update. Usually, we will follow up every shipment till customers get their order.